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CityPrime 

Humanity First. Stability. Opportunity. Independence.

Community support. Crisis prevention. Transitional services. Workforce preparation. Transportation support.

CityPrime is a New York City community-services company helping individuals and organizations respond to homelessness, instability, community crises, and barriers to long-term independence.

We work directly in communities, shelters, safe havens, residential programs, and partner facilities to connect people with resources, provide structured programming, document community needs, and support the transition toward greater stability.

Serving communities throughout New York City.

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Meeting People Where They Are

At CityPrime, we believe meaningful progress begins with stability.

A person facing homelessness or crisis may need identification, healthcare, treatment, benefits, shelter assistance, food, transportation, or simply someone willing to listen before employment can become the next step.

Our Humanity First approach focuses on addressing immediate barriers, building trust, connecting individuals with appropriate resources, and helping create a pathway toward independence.

Our Services

Community Support & Resource Navigation

CityPrime helps individuals identify and access services that may improve their immediate circumstances.

Support may include:

• Shelter and housing-resource navigation

• Benefits-resource assistance

• HRA and SSI/SSDI referrals

• Vital-document assistance

• Health-insurance resource navigation

• Food and clothing resources

• Detox and treatment referrals

• Harm-reduction resources

• Narcan and overdose-prevention education

• Veteran-service referrals for eligible individuals

• Family reconnection resources

• Follow-up support

[Explore Community Support]

Community Crisis Prevention

CityPrime provides community-based crisis-prevention support designed to help organizations respond to difficult situations with an emphasis on engagement and de-escalation.

Services may include:

• On-site community response

• De-escalation support

• Individual engagement

• Situation assessments

• Resource referrals

• Partner coordination

• Field documentation

• Follow-up engagement

CityPrime can support coordinated programs involving community organizations, property personnel, service providers, and first-response partners.

[Learn About Crisis Prevention]

Transitional Life Enrichment Services

TLES

CityPrime’s Transitional Life Enrichment Services bring structured activities and developmental programming directly into shelters, safe havens, transitional housing programs, supportive housing, and residential facilities.

Programs may include:

• Job readiness

• Financial literacy

• Life-skills development

• Game nights

• Movie nights

• Educational workshops

• Motivational sessions

• Recreation

• Community trips

• Social activities

• Workforce preparation

Our goal is to provide individuals with meaningful activities, opportunities for personal development, and additional support as they transition toward greater independence.

[Explore TLES Programs]

Workforce Integration

When individuals are ready to take the next step, CityPrime helps them prepare for employment.

Services may include:

• Resume development

• Interview preparation

• Job-search assistance

• Career planning

• Workplace-readiness training

• Professional communication

• Digital-literacy support

• Job-resource referrals

• Job-retention preparation

Our workforce approach begins after stabilization so participants have a stronger foundation for success.

[Explore Workforce Services]

Community Engagement

CityPrime teams can support community-based engagement throughout neighborhoods and other approved locations.

Our teams can:

• Identify individuals who may need assistance

• Conduct needs assessments

• Provide resource information

• Distribute approved supplies

• Connect individuals with services

• Track engagements

• Document community conditions

• Conduct follow-up visits

We emphasize respectful, voluntary, person-centered engagement.

[Request Community Engagement Services]

Field Documentation & Community Assessments

Accurate information helps organizations understand what is happening on the ground.

CityPrime provides organized field documentation that may include:

• Community hotspot identification

• Field observations

• Engagement counts

• Referral tracking

• Service-needs assessments

• Resource-distribution tracking

• Authorized photographic documentation

• Location and time documentation

• Follow-up reporting

• Community-condition reports

These services can support operational planning, program development, contract performance, and resource allocation.

Transportation Support

CityPrime provides transportation-support solutions for approved community and program needs.

Transportation may support:

• Program participants

• Community appointments

• Workforce activities

• Facility programs

• Community events

• Partner organizations

• Approved service-related trips

Transportation programs can be customized based on the needs of each organization or contract.

How CityPrime Works

Engage

We meet people where they are and begin by building trust.

Assess

We identify immediate needs, challenges, and available options.

Stabilize

We help connect individuals with resources related to housing, healthcare, treatment, documentation, benefits, food, and other essential needs.

Enrich

We provide structured programming through TLES and other community-based services.

Prepare

When appropriate, we introduce workforce preparation, career development, and employment resources.

Follow Up

We document referrals, track engagement, and support continued connection to services whenever possible.

Services for Shelters & Safe Havens

CityPrime can bring programming directly into shelters, safe havens, supportive housing, and transitional residences.

Available services may include:

• Resident engagement

• Life-skills workshops

• Financial-literacy programs

• Job-readiness classes

• Movie nights

• Game nights

• Recreational programming

• Community trips

• Workforce preparation

• Resource-navigation sessions

• Motivational workshops

• Special events

Programs can be offered as one-time events, recurring programming, pilot initiatives, or ongoing contractual services.

[Bring CityPrime to Your Facility]

Partner With CityPrime

CityPrime is actively building partnerships with organizations that share our commitment to safer communities and better outcomes.

We welcome opportunities with:

• New York City agencies

• New York State agencies

• Federal agencies and contractors

• Government prime contractors

• Shelter operators

• Safe haven operators

• Supportive-housing providers

• Hospitals and healthcare organizations

• Property-management companies

• Transportation organizations

• Workforce-development providers

• Community organizations

• Private companies

CityPrime is available for subcontracting agreements, service contracts, pilot programs, recurring facility programming, community-response projects, and strategic partnerships.

[Become a Partner]

Need Community Support?

Whether your organization needs community engagement, shelter programming, crisis-prevention support, transportation assistance, field documentation, workforce programming, or a reliable subcontracting partner, CityPrime is ready to discuss your service needs.

Humanity First.

Stability Next.

Opportunity Ahead.

CityPrime

Serving New York City

CityPrime.org

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